F.A.Q. (Frequently Asked Questions)
- How can I pay for my purchases?
- What are the sales terms & product guarantee?
- I need to return a product . What do I do?
- What are some of your recommended products?
- How do I subscribe to your MLM Ezine Newsletter?
- Will you disclose my email and name to other people?
- I am getting shopping cart errors. What do I do?
- What is the difference between VHS-NTSC and PAL video formats?
- Do you ship orders internationally?
A: Please visit the section on How to Order, for an explanation of ways that we can receive payment and orders. We accept all major credit cards and all new products come with a 60 day money-back guarantee!
A: Please contact Prime Concepts at 1-800-946-7804 or 316-942-1111 or click here go to our product refund form.
A: There are several really great programs to help you get your MLM business up and running. Check out Randy Gage's audio program "Duplication Nation ." We also recommend Randy Gage's book "How to Build a Multi-Level Money Machine." All of these resources are designed with the beginning MLM'er in mind.
A: The Ezine is sent out bi-monthly. Click here to subscribe or unsubscribe. It is a double "OPT-IN ONLY" list. This means you will get a confirmation email in your inbox and you must select REPLY to confirm your subscription or to be removed from the list. This happens automatically and we never rent, trade or SPAM our list of subscribers.
A: It could be your internet firewall, settings, or high volume traffic on the site, so please try again in a couple of minutes or call us at 1-800-432-4243 or (316) 942-1111.
A: VHS-NTSC video format is used mostly in the United States, other countries in North America, Japan and Taiwan. PAL video format is used across most of Europe, Australia and New Zealand.
A: If you live in Cuba, Iran, Iraq, Libya, and North Korea, we can not guarantee that you will receive packages from the United States due to regulations beyond our control. We recommend that you do not order products that need to be shipped. Please visit our MP3 website to purchase your audio programs in MP3 downloadable format.